Recalls & Product Safety
Your Safety Is Our Priority
We take product safety very seriously and are fully committed to ensuring that all products we sell meet strict quality and safety standards. In the rare event that a product you purchased is recalled or flagged for safety issues, we will take immediate action.
Recall Notifications:
- If a product is recalled, we will notify all affected customers by email and/or phone.
- Information about recalls will also be posted on this page with clear instructions on next steps.
What to Do If a Product You Purchased Is Recalled:
- Stop using the product immediately.
- Check the recall notice on our website or the product manufacturer’s website.
- Follow the instructions for returning or disposing of the product.
- We will offer a full refund, replacement, or repair solution based on the manufacturer’s recommendation.
Reporting a Product Safety Concern:
If you believe a product you purchased from us is unsafe, please contact us right away at sales@h-ksupply.com. We’ll investigate the issue and, if necessary, report it to the appropriate authorities.
Our Promise:
All our suppliers and manufacturers are required to comply with applicable safety regulations. We continuously monitor product safety alerts and conduct quality checks to help ensure your peace of mind when shopping with us.
